CARE: To maintain the beauty of your Varsity Jackets and Satin jackets, regularly clean them with a soft cloth and use a quality leather conditioner to keep them supple and protected from moisture.

Shipping Methods & Delivery Time:

Free Shipping: (20-25 Business Days)
Standard Shipping: (15-20 Business Days)
Express Shipping: (7-12 Business Days)

Shipping Costs:

Free Shipping: $0
Standard Shipping: $14.99
Express Shipping: $39.99

Order Tracking:

A tracking number will be emailed once your order is shipped.

Support: For any questions, contact us at support@thevarsityjackets.co

Shopping with The Varsity Jackets is simple and secure. Just browse our online store, choose your preferred jacket style, select your size, colours, and any customisation options, then add the item to your cart. Once you're ready, proceed to checkout and complete your order using our safe and trusted payment methods.
If you need assistance or have custom requirements, feel free to contact our team – we’re here to help!

Delivery times depend on the type of jacket and level of customisation.

• Free Shipping: Typically dispatched within 20- 25 working days.

• Standard Jackets: Typically dispatched within 15–20 working days.

• Custom Made Jackets: These are made to order and usually take 4-6 weeks for production, plus shipping time.

Once your order is shipped, you’ll receive a tracking number to monitor delivery. If you need your jacket by a specific date, please contact us before placing your order and we’ll do our best to accommodate.

Currently, free shipping is available for all UK orders. For international orders, shipping fees will be calculated at checkout based on your location and order size.
We aim to offer the most reliable and cost-effective delivery options worldwide. If you have questions about shipping rates to your country, feel free to contact our support team before placing your order.

Yes, absolutely! Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number and link. You can use this to monitor the status and estimated delivery of your package in real time.
If you haven't received your tracking details or need help tracking your order, please contact us at support@thevarsityjackets.co.

Yes, we do! The Varsity Jackets proudly offers international shipping to most countries worldwide. Shipping rates and delivery times will vary depending on your location and are calculated at checkout.

No matter where you are, we’re committed to delivering high-quality jackets right to your doorstep. If you’re unsure whether we ship to your country, feel free to reach out to our support team for confirmation.

Payment can be declined for several reasons, including:

• Incorrect card details (number, expiry date, CVV)

• Insufficient funds

• Bank security restrictions or fraud protection

• Payment method not supported for international transactions

If your payment is declined, please double-check your details and try again. If the issue persists, we recommend contacting your bank or card provider. You can also try using an alternative payment method or reach out to us at support@thevarsityjackets.co – we’re happy to assist!

To ensure the perfect fit, we provide a detailed Size Guide on each product page. It includes measurements for chest, sleeve length, and jacket length for all sizes. We recommend measuring yourself and comparing with our chart before placing your order.

If you're still unsure or need help choosing the right size, feel free to contact us with your measurements – our team will be happy to assist you in selecting the best fit.

Yes! At The Varsity Jackets, we offer full customisation options on many of our products, especially our varsity, leather, and satin jackets. You can personalise colours, materials, sleeve styles, snap buttons, embroidery, patches, and more.

Look for the "Custom Made Jackets" button or section on the product page to start designing your jacket. If you have a specific vision or need help with a bulk or team order, contact us directly — we’re here to bring your ideas to life!

Because custom products are made specifically to your design and measurements, we do not accept returns or exchanges on customised items unless there is a manufacturing defect or error on our part.

We strongly recommend reviewing your design, size, and details carefully before placing a custom order. If you believe your custom item is faulty or incorrect, please contact us within 7 days of delivery at support@thevarsityjackets.co — we’ll be happy to help resolve the issue.

All Orders are placed through our website.